Delivery of ECHO Compliance Training for CSO staff


Danish Refugee Council (DRC) is a humanitarian, non-governmental and non-profit organization founded in 1956 and working in over 30 countries in the world. DRC has been operating in southeastern Turkey (Hatay, Şanlıurfa, Kilis, and Kahramanmaraş) since 2013, serving Persons of Concerns (PoC) including Syrian refugees and the affected host communities. As the conflict stretches on in Syria, DRC remains committed to developing long-term solutions that serve the needs of displaced Syrians and other refugees and migrants currently living in Turkey.

DRC Turkey implements protection and economic recovery programs in collaboration with local civil society organizations (CSOs). As part of our partnership strategy, we are planning a series of capacity-building activities for partner CSOs, including ECHO compliance training.

Service Objective

The objective of this service is to support participants of multiple CSOs with the knowledge and skills needed to design, apply for, manage, and close-out an ECHO Action.

Scope of Work

The trainer(s)/company will deliver an online training consisting of several sessions for middle management staff of local CSOs to provide an overview of ECHO compliance requirements and equip them with the knowledge and tools to design, apply for, manage, and close-out an ECHO Action. The participants (maximum 25 individuals) will be from up to three different local CSOs of varying sizes, which are sub-grantees of an ECHO Action providing primarily protection support to displaced populations in Turkey. The training is expected to be at least 16 hours (exact schedule to be determined). The course should incorporate both knowledge-building and practical exercises.

The training should cover the following topics, with a focus on ECHO requirements that flow down to sub-grantees:

· Applying for an ECHO Action, including requirements of the Single Form;

· Designing an ECHO Action, including the following thematic and cross-cutting guidelines:

o Protection guidelines;

o Guidelines for use of cash and voucher modalities;

o Age, gender, and diversity mainstreaming;

o Any other key considerations for program design;

· Financial requirements, with an emphasis on cost eligibility;

· Procurement principles and requirements, including management of assets and supplies;

· Dealing with changes within the Action, including changes that require a modification request to ECHO (versus changes that can be approved by the prime);

· Reporting requirements; and

· Visibility requirements.

Learning objectives for participants:

· Participants understand how to design, apply for, implement and close-out an ECHO Action.

Service Deliverables

· Final training plan and schedule incorporating any changes following an inception meeting

· Participant list for each session

· Ensure pre-and post-test to monitor participants’ skills and knowledge improvement and provide a quantitative analysis of overall participants’ increase of knowledge

· A training report with reflections and observations from the training, including recommendations for continuous support and development for participants and for further learning

Geographical Location and Time

This training will be conducted on an interactive online platform (e.g. Zoom, Microsoft Teams). The trainer will organize all technical arrangements for the training and communicate with the participants regarding the training details (e.g. training platform, training time, agenda) prior to each session. The procurement process is expected to be finalized by end of March and the training delivered in April 2021.

Language and Methodology

The training will be provided in English. The format of the online training is expected to be with practical activities and handouts which will be given to the participants prior to the meeting date. The training course should be based on a series of modules, which can be adapted to the requirements of the course participants. Lectures and presentations should be complemented with practical exercises such as group work. It is likely that some participants will only attend select modules relevant to their areas of work (e.g. financial requirements by Finance staff, procurement requirements by Supply Chain staff), while others will attend the entire training. Therefore, pre-and post-tests should ideally be designed for each module.

Trainer(s) Profile

The trainer(s) is expected to meet the following criteria in order to be eligible for this work:


· 5-8 years of increasingly responsible professional experience in humanitarian aid programming, with extensive experience of ECHO contract management and knowledge of ECHO rules and regulations.

· Demonstrable experience in designing and implementing online and offline training and workshops

· Excellent communication, facilitation, and interpersonal skills

· Fluent in English (both spoken and written). Knowledge of Arabic or Turkish is an advantage.

Specific qualifications:

· Experience designing, managing, and implementing humanitarian aid programming in the Middle East, preferably with displaced populations. Previous experience implementing interventions in Turkey will be an asset.

· Experience in culturally sensitive programming essential

· Knowledge, skills, and experience in participatory methods for community development and mobilization

Submission Guidelines

Interested candidates are requested to submit the following by March 29, 2021, at 11:00 am Turkey time:

· Technical proposal demonstrating a clear understanding of the ToR and expected deliverables, as well as describing the training methodology, plan, and tools to be used

· Timeline for delivery of the training with detailed activity schedule

· Example of pre-and post-test learning tools for participants

· A financial proposal inclusive of all costs needed for the work

· CV of the trainer(s) demonstrating qualifications and experience in similar training and organizational development

· One sample of delivered training showing experience related to the assignment (include evidence of work done)

· Two references related to relevant work previously conducted

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