Delivery of Market Assessment Training for CSO staff


Danish Refugee Council (DRC) is a humanitarian, non-governmental and non-profit organization founded in 1956 and working in over 30 countries in the world. DRC has been operating in southeastern Turkey (Hatay, Şanlıurfa, Kilis, and Kahramanmaraş) since 2013, serving Persons of Concerns (PoC) including Syrian refugees and the affected host communities. As the conflict stretches on in Syria, DRC remains committed to developing long-term solutions that serve the needs of displaced Syrians and other refugees and migrants currently living in Turkey.

DRC Turkey implements protection and economic recovery programs in collaboration with local civil society organizations (CSOs). As part of our partnership strategy, we are planning a series of capacity-building activities for partner CSOs, including market assessment training.

Service Objective

The objective of this service is to support participants of multiple CSOs with the knowledge and skills needed to conduct market-related assessments (including labor market and market needs assessments). Specifically, the service aims:

· To build the capacity of CSO staff on how to conduct the market assessment.

· To improve and build the capacity of CSO staff on data collection methodologies/approaches, data analysis, and technical report writing.

· To enhance knowledge and understanding on how to measure market performance.

· To introduce appropriate market tools and guidance.

Scope of Work

The trainer/company will develop training modules and deliver an online training consisting of several sessions for middle management and field staff of local CSOs (MEAL and Programme staff) on conducting market assessments using different market tools and guidance. Specifically, the trainer(s) will deliver the following:

Training Module Development

This deliverable aims to standardize and harmonize the capacity building on market assessments of DRC to its current and future partner CSOs. Aside from using these modules in the proposed training project, DRC will also be using these modules on future similar training for the same target groups.

1) Analyse training need, education, and understanding level of participants and design training content and methodology accordingly.

2) Design training modules on a modular approach and dynamic teaching methods.

The training modules must be submitted into two separate documents: 1) Facilitator’s guide in English, and 2) Participant’s Guide in English

3) Develop corresponding PowerPoint presentations and other training materials for trainers.

4) Develop participant’s handouts for face-to-face training and or electronic handouts if conducted online.

5) Develop pre-and post-test questionnaires.

6) Develop training evaluation forms.

The training modules should cover the following topics:

· What are markets? (Concepts and Definitions, Supply and Demand, Market System and Networks, market function)

· Components of market research and assessments (analysis of demand, selecting market indicators, market baseline or profile, etc)

· Types of market research and assessments (knowing which type to use)

· Market Assessment tools and methodologies

· Data Collection/ Gathering market information

· Data Analysis (tools, methodology)

· Technical Report Writing (including presentation of data)

· Formulation of conclusion and recommendations

· Use of findings and recommendation in improving program design

Learning objectives for participants:

· Understand basic market concepts and definitions relevant to market and livelihoods analysis.**

· Understand the basic principles of how markets function and how they are important for livelihoods, labor market, and market analysis.**

· Identify the components and types of a typical market assessment.**

· Understand what are the different market research/assessment tools and their applications.**

· Determine when to use the right methodology/approaches (data collection and analysis).**

· Learn how to write clear, accurate, concise, evidence-based assessment report with a focus on findings and recommendations.**

Conduct of Training

· Conduct online training in English**

The participants (20-30 individuals) will be from up to four different local CSOs of varying sizes that are providing primarily livelihoods support to displaced populations in Turkey. The training is expected to be at least 21 hours, delivered either as 3 full-day training or as half-day training across a number of days (exact schedule to be determined). Both theoretical and practical aspects should be covered during this course to help the participants better understand the assessment process.

Service Deliverables

· Training Modules – Facilitator’s Guide Book

· Training Modules – Participant’s Guide Book

· Powerpoint presentations and other training materials for trainers

· Handouts and other training materials for participants

· Pre- and Post-test questionnaire

· Training Evaluation questionnaire

· Training plan and schedule

· Participant list and daily attendance sheet

· Training report with reflections and observations from the training, including recommendations for continuous support and development for participants and for further learning; as well as outcome of the training (increase in participants’ knowledge)

Geographical Location and Time

This training will be conducted on an interactive online platform (e.g. Microsoft Teams). The trainer will organize all technical arrangements for the training and communicate with the participants regarding the training details (e.g. training platform, training time, agenda) prior to each session. The expected start of the project is the first week of April for a maximum of two months contract duration.

Language and Methodology

The training will be provided in English. The format of the online training is expected to be with practical activities and handouts which will be given to the participants prior to the meeting date. The training course should be based on a series of modules, which can be adapted to the requirements of the course participants. Lectures and presentations should be complemented with practical exercises such as group work.

Trainer(s) Profile

The Trainer(s) is expected to meet the following criteria in order to be eligible for this work:


· 5-8 years of increasingly responsible professional experience in the area of humanitarian programming, ideally in the economic recovery/livelihoods sector

· Demonstrable experience in designing training modules and developing training curriculum

· Demonstrable experience in implementing online and offline training and workshops

· Excellent communication, facilitation, and interpersonal skills

· Fluent in English (both spoken and written). Knowledge of Arabic and Turkish is an advantage.

Specific qualifications:

· Experience implementing similar projects in the Middle East, preferably with displaced populations. Previous experience implementing interventions in Turkey will be an asset.

· Experience in culturally sensitive programming essential

· Knowledge, skills, and experience in capacity building (individual and or institutional)

· Advanced university degree or equivalent in social sciences, business administration, research, and training.

Submission Guidelines

Interested candidates are requested to submit the following by March 29, 2021, at 11:00 am Turkey time :

· Technical proposal demonstrating a clear understanding of the ToR and expected deliverables, as well as describing the training methodology, plan, and tools to be used

· Timeline for delivery of the service with detailed activity schedule

· Example of pre-and post-test learning tools for participants

· A financial proposal inclusive of all costs needed for the work

· CV of the trainer(s) demonstrating qualifications and experience in similar training and organizational development

· One sample of delivered training showing experience related to the assignment (include evidence of work done)

· Two references related to relevant work previously conducted

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